Ortega & Homayoun Law Firm, PLLC — Privacy Policy

Effective Date: July 20, 2026

Last Updated: July 20, 2026

1. Introduction

Ortega & Homayoun Law Firm, PLLC (“the Firm,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website (ortegahomayounlaw.com) and in the course of providing legal services, how we use and protect that information, and the choices available to you. By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information you provide, such as your name, mailing address, email address, and phone number, when you submit our website contact form, call our office, email us, or otherwise communicate with us.
• Mobile phone number and SMS opt-in consent, if you choose to provide your mobile number and affirmatively opt in to receive text message (SMS) communications from us regarding your legal matter.
• Case and matter information you or third parties provide to us in connection with legal services we provide or have been asked to provide.
• Payment information, which is collected and processed by our third-party payment processor when you pay an invoice or retainer online. We do not directly store your full payment card or bank account information.
• Technical and usage information automatically collected when you visit our website, such as your IP address, browser type, device information, and pages viewed, which may be gathered through cookies or similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries from prospective and current clients and schedule consultations.
• Provide legal advice, representation, and other services you have requested.
• Communicate with you about your matter, including by phone, email, mail, and — if you have opted in — SMS text message.
• Process billing, invoices, and retainer payments.
• Maintain, operate, and improve our website and internal business operations.
• Comply with our legal, regulatory, and professional responsibility obligations.

4. Mobile Information and SMS Opt-In Consent

No mobile phone number or SMS opt-in consent obtained for text messaging purposes will be shared with any third party or affiliate for marketing or promotional purposes. This information is used solely to send you communications related to your legal matter and is not sold, rented, or shared with third parties for marketing purposes under any circumstances.

Details about our SMS messaging program, including opt-out instructions, are set out in our separate SMS Terms of Use, available at ortegahomayounlaw.com/sms-terms-of-use (or as posted on our website).

5. How We Share Information

We do not sell your personal information. We may share information as follows:

• With third-party service providers who perform functions on our behalf, such as website hosting, case management software, and payment processing (e.g., our online invoice and retainer payment provider), who are contractually restricted from using your information for their own marketing purposes.
• When required by law, court order, subpoena, or other legal process, or to protect the rights, property, or safety of the Firm, our clients, or others.
• With your consent or at your direction.

As stated in Section 4 above, mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.

6. Attorney-Client Privilege and Confidentiality

Nothing in this Privacy Policy is intended to expand, limit, or otherwise modify the attorney-client privilege, the duty of confidentiality owed to our clients, or any other professional responsibility obligation that applies to communications between the Firm and its clients. Submitting information through our website does not, by itself, create an attorney-client relationship.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate properly and to understand how visitors use our site. You can typically disable cookies through your browser settings, though some website features may not function properly if you do so.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain client and prospective client information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to satisfy our legal, regulatory, accounting, and professional responsibility obligations.

10. Your Choices

• SMS Opt-Out: You may reply STOP to any text message from us at any time to opt out of future SMS communications. See our SMS Terms of Use for full details.
• Contact Preferences: You may contact us using the information in Section 12 to ask questions about the information we hold about you or to request that we update or delete it, subject to our recordkeeping and professional responsibility obligations.

11. Children’s Privacy

Our website is intended for adults seeking legal services and is not directed to children. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Ortega & Homayoun Law Firm, PLLC

17304 Preston Rd., Suite 800, Dallas, Texas 75252

Phone: (214) 547-7236

Website: ortegahomayounlaw.com